Streamlining HR processes for Naranja X
Discover how Unseen helped Naranja X streamline HR processes with HiBob, integrating 15+ apps and automating onboarding, offboarding, and more.
About the Customer
Naranja X
Fintech
Automating processes and streamlining HR workflows.
100% systematisation of onboarding, offboarding, monthly updates, and survey distribution
The Challenge
Naranja X faced significant challenges with its existing HR systems. Customising configurations or designing scalable processes was difficult with the previous system, leading to an over-reliance on manual processes and the use of multiple spreadsheets, tools, and providers to complete tasks.
This inefficiency resulted in operational bottlenecks, fragmented workflows, and a negative impact on the user experience.
The Solution
To address Naranja X’s challenges, we implemented:
Automating processes and streamlining workflows.
Ensuring seamless data transmission whilst maintaining system flexibility.
Automating user account management, role assignments, dashboard reporting, benefits allocation, and more.
Eliminating manual processes that previously relied on forms, emails, and ticketing systems.
Our Approach
Our extensive experience working with companies in Argentina gave us a unique advantage in understanding the local HR landscape and regulatory complexities.
This cultural and linguistic alignment allowed us to bridge communication gaps and ensure the system configuration aligned seamlessly with Naranja X’s processes.
One of the key challenges was reflecting Naranja X’s complex and ever-evolving data model in a way that still provided a user-friendly experience for employees, managers, and administrators. Our team worked closely with Naranja X to explore multiple solutions, always prioritising maintainability and scalability while keeping their long-term needs in mind.
Additionally, integrating HiBob with their existing payroll system required innovative solutions due to strict data requirements. Our deep technical knowledge enabled us to mitigate these challenges and deliver a solution that met both business and technical needs.
“The openness of the [Unseen] team to listen to our needs and find alternatives to address them. Their collaborative approach and the dynamic workflow we built together, adapting it throughout the project based on the complexity of each topic.
Both Barb and Guada were a great match with our values, our way of working, and how we build agreements to achieve our objectives.”
Carla Medina
Project Lead, Naranja X
Impact
Improved efficiency:
HR processes are now fully automated, reducing administrative burden and increasing HR’s capacity for strategic work.
Enhanced user experience:
Employees, managers, and admins can now complete key HR tasks within a single, intuitive platform.
Stronger integrations:
Seamless data flow between HiBob and business-critical applications has eliminated redundant data entry and enhanced reporting capabilities.
Scalable HR tech foundation:
The system is designed to grow with Naranja X, ensuring long-term sustainability.
Ready to make better tech choices?
Speak to one of our HR tech advisory experts today.